Terms of Use

H11VE Performance LLC · A Delaware limited liability company, as supplied by the owner

Effective date: [TO BE CONFIRMED]
Mailing address: 12 Golf View Dr., Trabuco Canyon, CA 92679
Contact: H11VE.PERFORMANCE@gmail.com

1. Agreement and eligibility

These Terms govern H11VE Performance programs, applications, websites and related services. By affirmatively accepting them, you agree to them. H11VE is initially United States-only; youth enrollment is closed. Any future youth pilot must meet published eligibility and guardian-consent requirements. Children under 13 are not eligible. Provide accurate account information, protect credentials and promptly report suspected unauthorized access.

2. Services

H11VE supplies its own workout programs and training tools and a platform for independent coaches. Features depend on subscription, purchases, eligibility and permissions. Additional event/product terms are disclosed before purchase or participation.

3. Exercise and health

Exercise involves risks, including injury. Choose activities appropriate to your ability, suitable equipment and surroundings, and relevant professional advice. H11VE programs, measurements and information are for fitness and education, not medical diagnosis, treatment or emergency monitoring. Estimates and imported information may be incomplete or inaccurate.

Stop exercising with concerning symptoms and seek appropriate assistance; do not rely on H11VE to evaluate an emergency. H11VE does not guarantee fitness, body-composition, selection, rehabilitation or injury-prevention outcomes. Responsibilities that cannot lawfully be excluded remain in place.

4. Independent coaches

Independent coaches are responsible for their advice, qualifications, conduct and athlete agreements. Hosting a coach does not by itself mean H11VE employs, certifies or endorses them. H11VE remains responsible for its own services as required by law. Coaches must respect athlete permissions and protect information. Coaching access does not confer ownership of an athlete's account or records.

5. Subscriptions

Before purchase, H11VE discloses price, billing period, included features and renewal terms. Subscriptions automatically renew unless canceled through the applicable app-store settings. Cancellation stops future renewals; access ordinarily continues through the paid period. Deleting the app or account does not cancel an app-store subscription. Cancellation/refunds follow app-store terms and mandatory legal rights.

6. Separate program purchases

A one-time program purchase does not create a recurring subscription. Separately purchased programs remain available in the H11VE account after subscription cancellation. Subscription-only features end when the paid period expires.

Continued program access requires an existing account and operation of the relevant service; H11VE is not guaranteed to operate indefinitely. Before account deletion, download any included PDFs you wish to retain. [CONFIRM whether and how purchases can be restored after account deletion.]

7. Program refunds

Program purchases are final; H11VE offers no discretionary refunds for purchased programs. This does not limit refunds granted by Apple or mandatory legal rights. Apple-billed refund requests must use Apple's refund process.

8. Ownership and permitted use

H11VE and licensors retain ownership of programs, guides, software, branding and content. Purchase grants a personal, nonexclusive, nontransferable license.

You may permanently retain lawfully downloaded PDFs for personal use, including after subscription cancellation, and keep personal backups or print copies for yourself. Do not resell, sublicense, share, publicly distribute, upload for others or use commercially without written permission. Coach/team redistribution requires an express H11VE license, to the extent permitted by law.

9. Your content

You retain rights in submitted content, subject to others' rights, and grant a limited nonexclusive license to host, process, display and transmit it to provide services and follow your sharing choices. Providers may exercise those rights only as needed for those purposes.

The license ends when content is deleted, except lawful retention, temporary backups and copies you authorized others to retain. Marketing use of images, testimonials or private records requires separate permission. You must have upload rights; importing content does not authorize redistribution.

10. Conduct and competitions

Do not harass, impersonate, submit fraudulent results, upload unlawful or unauthorized material, bypass access controls or compromise services. Competitions disclose scoring, eligibility, evidence and visibility rules. H11VE may review submissions, correct errors, remove inappropriate content and disqualify under those rules. Report concerns or request moderation review at H11VE.PERFORMANCE@gmail.com.

11. Suspension and discontinuation

Access may be restricted when reasonably necessary for a material breach, unlawful conduct, security threat or safety concern. Where appropriate, H11VE provides an explanation and opportunity for review. Material discontinuation affecting purchases will include reasonable advance notice where practicable, an opportunity to download available purchased PDFs, and legally required remedies.

12. Liability and disputes

H11VE will exercise reasonable care but does not promise uninterrupted services or error-free third-party information.

[COUNSEL TO FINALIZE liability limits, required exceptions, governing law and venue. Delaware formation alone does not determine all applicable law.]

Contact H11VE for informal dispute resolution. This does not restrict mandatory consumer rights or remedies that cannot lawfully be limited.

13. Privacy and changes

The Privacy Policy describes information practices. Terms acceptance does not replace separate consent for optional sensitive-data processing or sharing. Material changes receive appropriate notice and renewed acceptance where required.